The Pencil and Pad values your privacy.
Collection of personal information
Use of personal information
Any personal information is captured and stored within a CRM. We do not share, sell or otherwise use any personal information of clients collected through The Pencil and Pad with any third parties whatsoever. We use personal information to improve, maintain and enhance our services and as part of our own digital marketing purposes such as retargeting of advertisements or email direct marketing campaigns.
For our clients, we also collect information regarding credit cards, user log-ins, names, business details for various third-party software platforms such as domain hosts, Facebook, Instagram and Active Campaigns. This information is collected and stored on our private records and are used exclusively for delivering digital marketing services.
Disclosure of personal information
From time to time, The Pencil and Pad may use the services of a third party service provider for training or services. This may result in the disclosure of an email list to be used exclusively for The Pencil and Pad clients and work.
Rights and control of customers personal information
The Pencil and Pad is committed to clients having control over their personal information. You may request access to your personal information, and you also have the right to opt-out or remove use from email lists through unsubscribe and removing your personal data.
Storage and security of personal information
The Pencil and Pad takes security and storage of personal information seriously. At the conclusion of a contract or work, we remove and return all information to the owner so that we protect your personal information against fraud, misuse or unauthorised disclosure.
Website cookies and similar technologies
The Pencil and Pad uses website cookies to collect unidentified information about users on its websites. This information is used to track users on our website. We also use a CRM which allows us to see identified users clicks on The Pencil and Pad website. This gives us information for the purposes of digital marketing.
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